Support:
To ensure your questions to be answered timely, please submit them to the appropriate department.
Technical Support: support@soliddigi.com
Most information (documentation, specifications, etc.) we have on our products are available for download on each product's page.
SOLID does not provide consultation services. If you need advice on designing your project or if you're having a problem with something, please submit it to SOLID Technical Support Forum . You would have the great helps from the community. Technical Support can only help suggest products to purchase, and ensure that those products are working as expected.
Order Relate: order@soliddigi.com
When asking questions about an order and shipping, please include your order number.
Quality Issue: QC@soliddigi.com
If you got a defect, please email:QC@soliddigi.com . We will do our best to locate the cause and work out a satisfying solution ASAP.
Payment Issue: fan@soliddigi.com
Please contact us If you have met any problem during check out with PayPal or Credit Card.
General Information: info@soliddigi.com
If you are uncertain to which department you should send your question, please select "General Information" and our support team will help to direct it to the appropriate department.